Has health and care delivery become too transactional for anyone’s good?

I do not know the name of my assigned general practitioner and, if I did, it is relatively unlikely that I would see them if I had an appointment at my practice. I wonder if this is good for either me as a patient or for the GP? When I was young, I knew my GP and he knew me, my family and our circumstances. He was part of the community in a way that I suspect most GPs are not these days.